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Details About Hosting and Servers

Basics of Our Hosting Architecture

ReadyShip offers WordPress hosting in combination with a variety of services offered by Amazon Web Services. The hosting we offer is not shared. Each website is assigned to its own independent OS container.

In security terms, this means that your website won’t be adversely affected by other users. For example, your website will not be affected if some user’s WordPress is being hacked (for example if a user’s control panel password is leaked).
Additionally, because websites are independent at OS level, setup can be performed on a single-website basis, with various types of middleware included.

Changing Infrastructure Settings

Generally, all settings may be changed. If you want to change some settings, please contact our support team. Settings changes examples:

  • IP access limitations
  • CDN cache rule changes
  • Version changes for various kinds of middleware (excluding only DB MySQL)

Hosting Specifications

To maximize the performance speed, we provide AWS Fullstack Architecture which includes CloudFront CDN, SSD, S3, EC2/ECS(Docker), RDS, Load Balancer, Lambda functions (for monitoring website’s health) and so on.

All websites instances have the following specs:

  • OS: Alpine Linux
  • CPU: 2.3 GHz Intel Xeon E5-2686 v4 Processor
  • Networking Performance: Up to 10Gbps
  • Memory: 8GB to 30 GB dynamically
  • Web Server: nginx/1.12 or later
  • PHP Version: 7.2.2 or later
  • Maximum Upload Size: 30 MB
  • Database: AWS RDS, Aurora MySQL 5.6.x
  • Storage: SSD (AWS EBS)

This information is current as of December 2018. We will keep improving our hosting services so upgrades will be applied as needed.

We use an OS that is based on a lightweight Alpine Linux OS image and has each parameter customized specifically for WordPress. A large number of PHP libraries are installed where they are expected to be used by most kinds of plugins.

If you wish to change the versions of the OS or the middleware listed above, or you wish to add modules or change server settings we will be happy to accommodate you. So please do not hesitate to contact our support team.

CDN Caching, A Mechanism for Better Speed

CDN (AWS CloudFront) is included in every plan we offer. Because our service is set to rely firmly on caching by default, please make sure to clear your cache after you have added changes to your WordPress site or added a post. You can clear your cache from the WordPress Dashboard as shown below.

Our service is set to allow all cookies, meaning that plugins from WooCommerce etc. will behave normally.

Notes Regarding CDN Caching

Under default settings, compatibility with some plugins may be degraded (such as plugins for displaying views or “likes” counts). In such case we can change the CDN settings for you, so please contact our support team.

24/7 Website Monitoring

ReadyShip performs 24/7 observation of each website. If we detect an issue, our infrastructure support team will first attempt to resolve it. If the issue appears to have been caused by changes made by the customer, we will contact you by email.

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